Last updated: August 8, 2026
This Privacy Policy explains how Elite Sprinkler Services LLC ("Elite Sprinkler Services," "we," "us," or "our") collects, uses, and protects information when you contact us, request service, or use our website. We serve Katy, TX and the surrounding West Houston area.
Who we are
Elite Sprinkler Services LLC
Katy, TX
Phone / Text: (832) 998-6141
Email: info@elitesprinklerservices.com
Information we collect
We only collect the information we need to respond to you and provide service:
- Contact details you give us — your name, phone number, email address, and service address or area.
- Service details — information you share about your sprinkler or irrigation system, your appointment preferences, and any messages you send us.
- Website usage data — basic analytics such as pages visited and general location, collected through standard tools like Google Analytics to help us improve the site.
How we use your information
- To respond to your questions and to schedule, perform, and follow up on service.
- To send appointment confirmations, reminders, and updates about your service.
- To send occasional offers or information about our services, if you have opted in.
- To improve our website and customer service.
Text messaging (SMS)
If you provide your phone number and opt in — for example, by checking the SMS consent box on our contact form — we may send you text messages about your service or appointment, and occasional offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.
Text messaging opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
How we share information
We do not sell your personal information. We do not share it with third parties for their own marketing. We may share limited information only with trusted service providers who help us operate our business (for example, scheduling, booking, or messaging platforms), and only so they can perform services for us — or when required by law.
Data retention & security
We keep your information only as long as needed to provide service and to meet our legal and business obligations, and we take reasonable steps to protect it.
Your choices
You can opt out of text messages any time by replying STOP. To ask what information we have, or to request that we update or delete it, contact us at info@elitesprinklerservices.com or (832) 998-6141.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact us
Questions about this policy? Reach us at info@elitesprinklerservices.com or (832) 998-6141.